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How to use my Pallada Card service?
What are other fees deducted?
How can I find out how many minutes I have left?
Can I recharge my Pallada Card account?
How to buy/order a Pallada Card service?
How can I pay for Pallada Card service?
Can I purchase your Pallada Card service over the phone?
Is it necessary for my address to accurately match with the address presently on file with my credit card issuing bank?
What is the Return Policy?
What if my credit card is declined/rejected?
Do I need a long distance carrier on my phone to use Pallada Card service?
When I have problems making calls or I cannot reach my destination where can I complain?
Can I make local calls with your card?
When I purchase a Pallada Card service, will I get a Calling Card in the mail?
What is the expiration date of my Pallada Card service PIN number?
Do Rates differ depending on the time of the day of the day of the week?
What purpose my information will be used for?
How to use my Pallada Card service?
Please follow these steps:
Dial Local or Toll-Free access number.
Enter your PIN number
Dial the destination number.
For US calls dial: 1 + Area Code + Number.
For International calls dial: 011 + Country Code + City Code + Number + #.
"To place another call, press * (star) 3 times."
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What are other fees deducted?
There is no connection fee. 25 cents maintenance fee deducted every 2 weeks. Additional $1.50 will apply when using payphone. Rates for calls using an 800 access number are 2 cents higher. Applicable taxes will reduce the posted minutes you may talk for.
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How can I find out how many minutes I have left?
The number of minutes available for that particular call will be calculated and announced to you before after destination number is dialed.
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Can I recharge my Pallada Card account?
Yes. After registering your credit card on our web page or with one of our operators you will be able to recharge your account using our automated recharge system 24 hours a day at 1-800-682-5734.
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How to buy/order a Pallada Card service?
Please register on our web page to purchase a pin number or call our live customer service with one of our operators at 1-800-682-5734.
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How can I pay for Pallada Card service?
VISA, MasterCard, American Express, check, money order.
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Can I purchase your Pallada Card service over the phone?
Yes. Please call 1-800-682-5734
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Is it necessary for my address to accurately match with the address presently on file with my credit card issuing bank?
For your & our security reasons, it is absolutely essential that your address & telephone number match with the address & telephone number presently on file with your credit card issuing bank.
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What is the Return Policy?
We so sure about our rates and service that guarantee all unused MONEY BACK any time.
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What if my credit card is declined/rejected?
Please call our customer service at 1-800-682-5734.
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Do I need a long distance carrier on my phone to use Pallada Card service?
No, you do not need a long distance carrier on your phone to use our Calling Cards. Please find local access number from list provided or use Toll free number.
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When I have problems making calls or I cannot reach my destination where can I complain?
Please call our customer service at 1-800-682-5734
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Can I make local calls with your card?
Yes. On all our cards you can make local, regional, state to state and international calls.
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When I purchase a Pallada Card service, will I get a Calling Card in the mail?
No we will give you 10 digits personal identification number (PIN Number) that you will use all the time. You can recharge this pin number! Or you can even link your phone number to avoid dialing long pin numbers! Please call our customer service at 1-800-682-5734 to link your phone and set up phone recharge.
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What is the expiration date of my Pallada Card service PIN number?
You pin number will expire 12 months after last use.
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Do Rates differ depending on the time of the day of the day of the week?
No.
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What purpose my information will be used for?
Personal information given to us for ordering on Pallada Card is not shared with any outside entity without your permission. It is used for processing your order and for customizing your experience at Pallada Card
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